Scheduled Maintenance

We’re just dropping you a note to inform you that the following iThenticate services will be unavailable on January 5, 2019:

iThenticate
iThenticate (via API)

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

When will services be unavailable?

PST January 5 08:00 - 16:00
GMT January 5 16:00 - 00:00 (January 6)
AEST January 6 02:00 - 10:00

Is your time zone not listed? Click here to find out when you’ll be affected.

How will you be affected?

While we’d love to provide an uninterrupted service, our machines require a health check every now and again…

Users will be unable to submit or view documents during this maintenance window, so please ensure that any submission times are adjusted to fall outside of the window.

Thanks for your patience!

Best Regards,

The iThenticate Team